Human Resources and Admin Office Manager

POSITION TITLE: Human Resources and Admin Office Manager

CATEGORY: Professional

WORK TYPE: Full time

DEPARTMENT: Legal and Operations Department

REPORTS TO: Chief Legal and Operations Officer

PLACE OF WORK: Istanbul, Türkiye

CONTRACT DURATION: 3 years

JOB DESCRIPTION AND OBLIGATIONS SUMMARY

The Turkic Investment Fund (TIF / Fund) aims to become a catalyst for socio-economic development and integration of the Turkic countries, and a flagship organization for the promotion of sustainability, intra-regional trade and connectivity via investments across various sectors with a focus on debt financing, equity investments, and other structured/hybrid financial instruments.

The Human Resources and Admin Office Manager leads the human resources (HR) and administrative functions, providing strategic guidance to ensure operational efficiency, regulatory compliance, and institutional integrity across TIF’s global operations. The role encompasses oversight of human capital management, office administration, employee relations, recruitment, performance management, and HR policies and procedures development aligned with TIF’s mission and values.

The Human Resources and Admin Office Manager advises Executive Management on workforce planning, organizational development, and administrative systems essential to maintaining TIF’s credibility and operational excellence. Key responsibilities include implementing HR policies and procedures, ensuring compliance with applicable labor laws and internal governance frameworks, managing employee engagement and development programs, and overseeing administrative logistics and support services.

This role requires deep expertise in human resources management, organizational administration, and cross-cultural communication, along with sound judgment, discretion, and the ability to navigate complex operational challenges in a multicultural, multi-jurisdictional environment.

MAIN DUTIES AND RESPONSIBILITIES:

The Human Resources and Admin Office Manager plays a pivotal role in overseeing all HR functions and administrative operations within the organization ensuring institutional continuity and operational efficiency. Her/his main duties and responsibilities include but not limited to:

• Human Resources Management
• Develop and implement HR policies, procedures, and best practices in line with internal regulations and institutional objectives.
• Regularly monitor changes in Host Country Labor legislation and ensure timely updates to policies and processes.
• Lead workforce planning in collaboration with Executive Management to identify current and future staffing needs.
• Oversee talent acquisition, recruitment, and onboarding processes to attract and retain top talent.
• Manage employee relations, conflict resolution, and performance management processes.
• Develop and execute training and development programs to enhance employee skills and career growth.
• Maintain and oversee compensation, benefits, and payroll administration.
• Ensure compliance with internal regulations and procedures.
• Implement and manage employee engagement initiatives to promote a positive work culture.
• Design, implement, and monitor performance management systems, including setting KPIs, conducting appraisals, and ensuring timely feedback.
• Administrative & Office Management
• Oversee daily administrative operations, ensuring efficiency in office management.
• Supervise office support staff and coordinate administrative tasks.
• Maintain confidential employee records, HR databases, and documentation.
• Ensure smooth facility management, including office supplies, security, company vehicles and vendor coordination.
• Develop and implement workplace safety and compliance policies.
• Manage corporate communication related to HR and administration.
• Organize company events, meetings, and team-building activities.
• Information Technology Oversight
• Lead the development and implementation of IT policies and procedures, infrastructure, and systems aligned with institutional objectives.
• Oversee cybersecurity, data protection, and compliance with relevant regulations.
• Coordinate measures to ensure reliable and secure operations, networks, hardware, software, and enterprise applications.
• Manage IT support services, technology vendors, and digital transformation initiatives.
• Strategic Planning & Process Improvement
• Collaborate with Executive Management to align HR strategies with business objectives.
• Continuously evaluate and enhance HR and administrative processes for efficiency.
• Provide HR analytics and reports to management for informed decision-making.

EDUCATION AND PROFESSIONAL QUALIFICATIONS:

• Advanced university degree (Master’s level or equivalent) in Human Resources Management, Business Administration, Organizational Development, or a related field is required.
• Professional certification in HR (e.g., SHRM-CP/SCP, CIPD, PHR/SPHR) is highly desirable.
• Specialization in labor law (Especially Host Country (Türkiye) Labor Regulations), international HR practices, or organizational psychology is an asset.
• Proven knowledge of applicable labor regulations/laws, HR systems, and administrative operations across multiple jurisdictions is preferred.
• Familiarity with HR practices in international organizations or financial institutions is advantageous.

EXPERIENCE:

• At least 10 years of progressively responsible experience in human resources and administrative management, preferably within international organizations, financial institutions, or multinational corporations.
• Demonstrated experience advising senior executives and leadership teams on HR strategies, organizational development, and workforce planning.
• Proven track record in managing recruitment, performance management, employee relations, and compliance with labor laws across diverse cultural and legal environments.
• Experience working with or supporting multilateral development institutions or international financial organizations (i.e. global or regional MDBs or IFIs like ADB, EBRD, IFC, or BSTDB etc.) is a strong asset.
• Professional experience gained in one or more of TIF’s Member States would be highly valued.

SKILLS AND COMPETENCIES:

• Strong expert knowledge of labor laws, HR strategies, policies and procedures, and best practices.
• Excellent organizational and multitasking abilities for effective coordination of cross-functional efforts.
• Practical experience in talent acquisition, onboarding, and workforce planning, payroll processing, employee benefits administration, and compensation strategies.
• Ability to develop and implement performance evaluation systems and employee development plans.
• High level of integrity, confidentiality, and professional ethics, as well as excellent interpersonal and communication skills at all levels.
• Problem-solving mindset and proactive attitude.
• Strong leadership and team management skills, including the ability to lead and motivate a team.
• Excellent command of the English (including verbal and written) and excellent skills in drafting strategy documents in English language; proficiency in other languages relevant to the Fund’s region is an asset.
• Ability to work effectively in a multicultural and diverse institutional environment, often under time pressure.